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Are you interested in becoming part of the newly created Business Services team of highly specialised colleagues in Denmark and Lithuania? And at the same time play a significant role in achieving our mission, and be part of culture where we take pride in our work and care about each other’s wellbeing? Then this is the role for you as our new Senior Operations Officer!
As our new team member in Business Services, you will control and ensure to grant proper access rights to a wide number of users in Danske Bank Group for our internal systems. You will also be responsible for setting up and make ready personal profiles within an extensive number of external systems.
Your role will include access support to the multiple users for all managed systems. In addition, our team takes care of several invoice payments and is involved within different projects. Daily, you will keep close collaboration with our stakeholders and attend their request in a timely manner. You will maintain process quality and continuously look for ways to improve our daily processes.
We are looking for a team player who is keen on efficiently handling administrative tasks within an exciting mix of workstreams and will, with attention to detail, deliver high quality on time, coupled with a desire to continuously improve processes, systems, and automation.
Our mission
- Timely handling/processing access rights and profiles to external systems connected to Danske from multiple internal stakeholders
- Support function for all internal and external systems the team provides for.
- Handling/processing invoices issued by System providers, ensuring the correct distribution of charges, payments, data collection, and reporting
- Other administrative office tasks including monitoring, controlling and reporting
- Close collaboration within other teams in the bank
- Daily communication with internal stakeholders within the bank as well as external parties when required, ensuring quality service delivery
- Proactive risk management with a focus on continuous improvement/automatization of our processes
Team-player with a positive attitude and CAN-DO mind-set
We imagine you have 1+ year work experience in administrative tasks or finance area. Ability to work in a dynamic area and process large volumes of tasks within tight deadlines across different work streams. You also have good organizational skills and ability to adapt to rapid changes and deal with certain level of unknown.
Furthermore, you have/are;
- Knowledge and interest in financial markets and banking operations
- High attention to detail and willingness to learn continuously
- Capacity to organise work, prioritising urgent tasks
- Fluent in Danish and English, both speaking and writing
What we offer you is a challenging role in which learning, growth, and development opportunities are available.
Depending on your experience and knowledge, we may offer you different seniority of the role.
Contact information
If you have any questions please reach out to Esther Barahona Perez +45 20 47 44 06
