International Banking Customer Support (Tagalog Native) in Kuala Lumpur, Malaysia
Looking to work your career in Malaysia? EPS Consultants is here to support you every step of the way. Whether you're seeking exciting job opportunities, a vibrant work environment, or a chance to experience Malaysian culture, we provide comprehensive job hunting support.
Contact: shunta.takai@eps.my
Shunta Takai / EPS Consultants Malaysia (Japanese/Korean Hiring Recruiter)
$ads={1}
▪▪▪▪▪▪▪▪▪▪▪▪▪▪▪▪▪▪▪▪▪▪▪▪
- Job Title: International Banking Customer Support (Tagalog Native) in Kuala Lumpur, Malaysia
- We are seeking Tagalog Native (Filipino) for Customer Support Representative in the International Banking industry. In this role, you will be the primary point of contact for our esteemed international banking customer, providing exceptional service and resolving inquiries promptly and efficiently.
Location: Kuala Lumpur, Malaysia
Salary: MYR3,800 + RM200 Housing Allowance + Shift Allowance (≒PHP48,000 - PHP54,000)
Working Hours: 24-hour shifts (5 days a week, including weekends)
Responsibilities: As a Customer Support Representative, you will play a vital role in ensuring our clients' travel experiences are smooth and enjoyable. Your main responsibilities will include but are not limited to:
- Offer exceptional customer support to international banking customer via phone, email, and chat.
- Address customer inquiries and provide information about banking products and services.
- Resolve customer issues and concerns promptly and effectively.
- Ensure compliance with international banking regulations and maintain accurate customer records.
- Proactively engage with customers to build strong relationships and enhance their banking experience.
- Identify opportunities for cross-selling and promote additional banking products and services.
Qualifications:
- Tagalog native with Degree holder
- Customer Support Experience: Prior experience in customer support, especially in BPO industry or banking, is preferred.
- Communication Skills: Excellent verbal and written communication skills in English.
- Problem-Solving: Ability to handle challenging situations with empathy and find solutions for customers.
▪▪▪▪▪▪▪▪▪▪▪▪▪▪▪▪▪▪▪▪▪▪
◆ EPS Consultants: Your Guide to Job Placement and Career Transition in Malaysia
At EPS Consultants, we are dedicated to providing comprehensive support for those who are considering their first job or career change in Malaysia, making the process of finding employment abroad more accessible. We offer a wide range of assistance, from providing information about living in Malaysia to offering the latest job opportunities, ensuring you have peace of mind when traveling and starting your new job in Malaysia.
【The Process of Job Placement and Career Transition in Malaysia】
1. Registration and Application
2. Online Interview with a Japanese Recruiter
3. Job Introduction
4. Application, Selection, and Interview with Companies
5. Job Offer and Commencement of Employment
If you are interested in job placement or career transition in Malaysia, please feel free to contact us for an initial consultation.
Contact details:
Shunta Takai / EPS Consultants Malaysia (Japanese/Korean Hiring Recruiter)
Contact email: shunta.takai@eps.my
Job Type: Full-time
Salary: RM4,000.00 - RM4,500.00 per month
Application Question(s):
- You are able to join to work in Aug 2023?
- WhatsApp Number
- Do you have experience to work as Customer Support?
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
